Terms and Conditions - Flat Clearance Richmond
Welcome to Flat Clearance Richmond. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
1. Introduction
These Terms and Conditions govern the use of Flat Clearance Richmond’s services. We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the updated terms.
2. Services Provided
Flat Clearance Richmond offers professional property clearance services, specializing in flats and apartments in the Richmond area. Our services include:
- Residential clearance
- Commercial clearance
- Estate clearance
- Removal of unwanted items
- Disposal and recycling services
3. Booking and Payment
To book our services, clients must provide accurate information regarding the property and the items to be cleared. Payment terms are as follows:
- Deposits: A deposit may be required at the time of booking to secure the service date.
- Payment Methods: We accept various payment methods including cash, credit/debit cards, and bank transfers.
- Payment Terms: Full payment is due upon completion of the services unless otherwise agreed upon.
4. Cancellation Policy
If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled service may incur a cancellation fee.
5. Client Responsibilities
Clients are responsible for ensuring that access to the property is available at the scheduled time. Additionally, clients must:
- Provide accurate information about the items to be cleared.
- Ensure that there are no hazardous materials on the premises.
- Assist in securing valuable or fragile items if needed.
6. Our Responsibilities
Flat Clearance Richmond is committed to providing high-quality service. We will:
- Arrive at the agreed-upon time.
- Use appropriate equipment and techniques for clearance.
- Dispose of items ethically and responsibly.
- Respect client privacy and property.
7. Limitation of Liability
While we strive to handle all items with care, Flat Clearance Richmond is not liable for:
- Damage to items during clearance, unless caused by negligence.
- Loss of items that are not disclosed prior to clearance.
- Delays caused by circumstances beyond our control.
8. Privacy Policy
Your privacy is important to us. We collect and use personal information solely to provide and improve our services. We do not share your information with third parties without your consent, except as required by law.
9. Governing Law
These terms are governed by the laws of the jurisdiction in which Flat Clearance Richmond operates. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.
10. Changes to Terms and Conditions
Flat Clearance Richmond reserves the right to update or modify these Terms and Conditions at any time. Clients are encouraged to review these terms periodically to stay informed of any changes.
10.1 Notification of Changes
We will notify clients of significant changes to the Terms and Conditions via email or through our website.
10.2 Acceptance of Changes
Continued use of our services after modifications indicates your acceptance of the revised terms.
11. Intellectual Property
All content, logos, and trademarks associated with Flat Clearance Richmond are the property of the company and are protected by intellectual property laws. Unauthorized use of our materials is prohibited.
12. Termination
Flat Clearance Richmond may terminate the provision of services to a client for reasons including, but not limited to:
- Breach of Terms and Conditions
- Non-payment for services rendered
- Providing false or misleading information
- Engaging in illegal activities
13. Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiations. If a resolution cannot be reached, the dispute may be escalated to mediation or arbitration as appropriate.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full effect.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Flat Clearance Richmond regarding the use of our services, superseding any prior agreements or understandings.